Problem-solving: it’s in our DNA

Arguably the most critical phase, as what you put in is what you will get out. This step is highly collaborative, as we work together closely to understand the issues and the opportunities, gathering high-level business requirements and defining the project goals in both the short- and long-term, including:

• What do you want your application and/or website to do?
• How must it integrate with your existing architecture, systems and work flows?
• Are there manual processes that can be automated, procedures streamlined or other closely-related business functions improved?
• How will success be measured?

A thorough discovery process will help us properly assess the technical requirements of your project, and weed out any issues before they arise.

At the conclusion of this phase, we will work with you to summarize the business and functional requirements in a clear, concise and visual format, and provide a recommended development plan to meet your goals, your timeline and your budget.

Building upon the development pathway mutually outlined in the Discover phase, we will work closely with your functional teams to drill down into the depths of information architecture, user interaction and look and feel.

During the Design phase, we ensure that your final solution will be intuitive, easy to use and serve your users the way you need it to. This step encompasses:

• Data model, systems integration and business process workflows
• Functionality map and wireframe
• User interface and visual design concepts

Prior to moving into development, you will have received and approved a Functional Specifications Document (FSD) outlining all of the functionalities and technical specifications as well as fully designed prototypes and a project quote.

By defining all requirements for design, usability and integration before code is written, we are able to streamline the development process and make it more cost-efficient for you.

With the documentation as our blueprint, Webtego’s experienced development team completes all of the project programming and database design. Critical functions include:

• Quality assurance and debugging
• Usability and compatibility testing
• Development environment configuration
• Validation and refinement of requirements and design, as needed

A dedicated project manager provides a single point of contact, facilitating team meetings and status updates, while ensuring your project remains on task, on time and on budget. The Develop stage concludes with a complete, fully-tested solution deployed in a secured staging environment for your user acceptance testing and review.

During the Deliver phase, we oversee all aspects of the project launch process, ensuring your final solution seamlessly integrates with legacy systems, third-party software or web services. And that it functions exactly as prescribed.

Deliver will include a final round of QA and performance testing as well as:

• User acceptance validation and issue management
• Deployment on production or working environment
• Documentation and source code delivery

Since user adoption is always a critical measure of success, we can help you launch your final solution to great fanfare – so your users use and the business returns value. Post implementation, we will support bug fixes to the original project scope throughout the lifecycle. We can train your end users on any aspect of the solution, the user interface and administrative features. And we can also provide maintenance and support, as well as continuous improvement for your project.